My Legal Academy · Intake Systems and Matter Acceptance for Law Firms

The Five-Minute Test

Submit your own contact form four times, at four different hours, from a number nobody at the firm recognises. Enter what happened. Everything calculates as you type.

1. The test

An automated text or e-mail does not count. Only a person does.

Tick "never answered" for any submission that produced no call at all. An unanswered test counts as a failure, not a blank.

2. Your numbers

One month, the same month for all four.

Leads received, calls and form fills

Leads you had a live conversation with, not a voicemail

Consults booked, whether or not they showed up

Advertising spend that month, media only

Your average fee on a signed matter

3. Grade one call

Pick any recorded call from the last week and answer all five. Leave the section blank and it is left out of the score.

Your results

--/100

Fill in the sections above and your score appears here.

My Legal Academy. Educational material, no legal advice and no attorney-client relationship.